Overview
Due to the nature of our products (homemade food items), we do not accept returns once the product is delivered.
Non-Returnable Item
All our products are perishable food items (pickles and spice powders) and cannot be returned or exchanged.
Damaged or Wrong Product
We will provide a replacement or refund only if:
- You received a damaged product
- You received a wrong item
📌 Important:
- You must contact us within 24 hours of delivery
- Share clear photos/video proof of the issue
Refunds (if applicable)
If approved:
- Refund will be processed to your original payment method
- Time: 5–7 working days
Order Cancellation
- Orders can be cancelled only before dispatch
- Once shipped, cancellation is not possible
Shipping Charges
- Shipping charges are non-refundable
- If refund is approved, only product cost is refunded
Contact Us
For any issues, contact:
📧 Email: pathakotipickles@gmail.com
📞 Phone/WhatsApp: 8712400703
