Due to the nature of our products (homemade food items), we do not accept returns once the product is delivered.
Non-Returnable Item
All our products are perishable food items (pickles and spice powders) and cannot be returned or exchanged.
Damaged or Wrong Product
We will provide a replacement or refund only if:
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- You received a damaged product
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- You received the wrong item
Important:
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- You must contact us within 24 hours of delivery
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- Share clear photos/video proof of the issue
Refunds (if applicable)
If approved:
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- Refund will be processed to your original payment method
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- Time: 5–7 working days
Order Cancellation
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- Orders can be cancelled only before dispatch
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- Once shipped, cancellation is not possible
Shipping Charges
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- Shipping charges are non-refundable
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- If the refund is approved, only product cost is refunded
Contact Us
For any issues, contact:
Email: info@pathakotipickles.com
Phone/WhatsApp: 8712400703
