Terms and Conditions

1. Overview

Welcome to Pathakoti Pickles (“we”, “us”, “our”) operated via Pathakotipickles.com (“Site”).
By accessing or using our website and services, you agree to be bound by these Terms & Conditions.

2. Eligibility

     

      • You must be 18 years or older to use our services

      • Or use under the supervision of a parent/guardian

      • You agree to use the website only for lawful purposes

    3. Use of Website

    You agree NOT to:

       

        • Copy, duplicate, or misuse any part of the website

        • Attempt unauthorized access to systems

        • Disrupt or harm the website or its users

      4. Products & Information

         

          • We sell homemade Telangana-style pickles and spice products

          • All products are prepared in small batches, so slight variations in:

               

                • Taste

                • Colour

                • Texture
                  may occur

          We try to ensure all product details (price, weight, ingredients) are accurate.

          5. Orders & Payments

             

              • By placing an order, you agree to pay the full amount, including taxes and shipping

              • Payments are processed through secure third-party gateways (Razorpay, etc.)

              • We do not store your card or bank details

            We reserve the right to:

               

                • Cancel or limit orders suspected of:

                     

                      • Fraud

                      • Misuse

                      • Bulk reselling

                6. Pricing & Availability

                   

                    • Prices may change without prior notice

                    • Product availability is subject to stock and production

                  7. Shipping & Delivery

                     

                      • Orders are dispatched within 2–4 working days

                      • Delivery timelines:

                           

                            • India: 5–10 working days

                        • Delays caused by couriers, weather, holidays, or external factors are not under our control

                      👉 Please refer to our Shipping Policy for full details.

                      8. Returns, Refunds & Cancellation

                         

                          • As our products are perishable food items, returns are not accepted after delivery

                          • Refund/replacement is applicable only if:

                               

                                • Wrong product received

                                • Damaged product received

                            • Orders can be cancelled only before dispatch

                          👉 Please refer to our Refund Policy for full details.

                          9. User Accounts

                             

                              • You are responsible for maintaining your account details

                              • Any activity under your account is your responsibility

                            • We may suspend accounts for misuse or policy violations

                            10. Intellectual Property

                            All content on this website, including:

                               

                                • Logo

                                • Brand name

                                • Product images

                                • Text and design

                              belongs to Pathakoti Pickles

                              ❌ You may NOT copy, reuse, or reproduce without permission

                              11. User Content (Reviews, Feedback)

                              If you submit:

                                 

                                  • Reviews

                                  • Photos

                                  • Feedback

                                You confirm:

                                   

                                    • Content is yours and lawful

                                    • You permit us to use it for marketing and website display

                                  12. Prohibited Activities

                                  You must not:

                                     

                                      • Engage in fraud or illegal activity

                                      • Use bots, scraping tools, or automation

                                      • Upload harmful software or viruses

                                      • Attempt to reverse engineer the website

                                    13. Limitation of Liability

                                    We are not liable for:

                                       

                                        • Delivery delays caused by the courier

                                        • Minor variations in handmade products

                                        • Indirect or consequential damages

                                      14. Changes to Terms

                                      We may update these Terms anytime.
                                      Changes will be effective immediately upon posting.

                                      15. Contact Us

                                      📧 Email:info@pathakotipickles.com
                                      📞 Phone/WhatsApp: +91 8712400703

                                      Shopping Cart