1. Overview
Welcome to Pathakoti Pickles (“we”, “us”, “our”) operated via Pathakotipickles.com (“Site”).
By accessing or using our website and services, you agree to be bound by these Terms & Conditions.
2. Eligibility
- You must be 18 years or older to use our services
- Or use under the supervision of a parent/guardian
- You agree to use the website only for lawful purposes
3. Use of Website
You agree NOT to:
- Copy, duplicate, or misuse any part of the website
- Attempt unauthorized access to systems
- Disrupt or harm the website or its users
4. Products & Information
- We sell homemade Telangana-style pickles and spice products
- All products are prepared in small batches, so slight variations in:
- Taste
- Colour
- Texture
may occur
We try to ensure all product details (price, weight, ingredients) are accurate.
5. Orders & Payments
- By placing an order, you agree to pay the full amount including taxes and shipping
- Payments are processed through secure third-party gateways (Razorpay, etc.)
- We do not store your card or bank details
We reserve the right to:
- Cancel or limit orders suspected of:
- Fraud
- Misuse
- Bulk reselling
6. Pricing & Availability
- Prices may change without prior notice
- Product availability is subject to stock and production
7. Shipping & Delivery
- Orders are dispatched within 2–4 working days
- Delivery timelines:
- India: 5–10 working days
- Delays caused by couriers, weather, holidays, or external factors are not under our control
👉 Please refer to our Shipping Policy for full details.
8. Returns, Refunds & Cancellation
- As our products are perishable food items, returns are not accepted after delivery
- Refund/replacement is applicable only if:
- Wrong product received
- Damaged product received
- Orders can be cancelled only before dispatch
👉 Please refer to our Refund Policy for full details.
9. User Accounts
- You are responsible for maintaining your account details
- Any activity under your account is your responsibility
- We may suspend accounts for misuse or policy violations
10. Intellectual Property
All content on this website, including:
- Logo
- Brand name
- Product images
- Text and design
belongs to Pathakoti Pickles
❌ You may NOT copy, reuse, or reproduce without permission
11. User Content (Reviews, Feedback)
If you submit:
- Reviews
- Photos
- Feedback
You confirm:
- Content is yours and lawful
- You permit us to use it for marketing and website display
12. Prohibited Activities
You must not:
- Engage in fraud or illegal activity
- Use bots, scraping tools, or automation
- Upload harmful software or viruses
- Attempt to reverse engineer the website
13. Limitation of Liability
We are not liable for:
- Delivery delays caused by the courier
- Minor variations in handmade products
- Indirect or consequential damages
14. Changes to Terms
We may update these Terms anytime.
Changes will be effective immediately upon posting.
15. Contact Us
📧 Email: pathakotipickles@gmail.com
📞 Phone/WhatsApp: +91 8712400703
