1. Overview

Welcome to Pathakoti Pickles (“we”, “us”, “our”) operated via Pathakotipickles.com (“Site”).
By accessing or using our website and services, you agree to be bound by these Terms & Conditions.

2. Eligibility

     

      • You must be 18 years or older to use our services

      • Or use under the supervision of a parent/guardian

      • You agree to use the website only for lawful purposes

    3. Use of Website

    You agree NOT to:

       

        • Copy, duplicate, or misuse any part of the website

        • Attempt unauthorized access to systems

        • Disrupt or harm the website or its users

      4. Products & Information

         

          • We sell homemade Telangana-style pickles and spice products

          • All products are prepared in small batches, so slight variations in:

               

                • Taste

                • Colour

                • Texture
                  may occur

          We try to ensure all product details (price, weight, ingredients) are accurate.

          5. Orders & Payments

             

              • By placing an order, you agree to pay the full amount, including taxes and shipping

              • Payments are processed through secure third-party gateways (Razorpay, etc.)

              • We do not store your card or bank details

            We reserve the right to:

               

                • Cancel or limit orders suspected of:

                     

                      • Fraud

                      • Misuse

                      • Bulk reselling

                6. Pricing & Availability

                   

                    • Prices may change without prior notice

                    • Product availability is subject to stock and production

                  7. Shipping & Delivery

                     

                      • Orders are dispatched within 2–4 working days

                      • Delivery timelines:

                           

                            • India: 5–10 working days

                        • Delays caused by couriers, weather, holidays, or external factors are not under our control

                      👉 Please refer to our Shipping Policy for full details.

                      8. Returns, Refunds & Cancellation

                         

                          • As our products are perishable food items, returns are not accepted after delivery

                          • Refund/replacement is applicable only if:

                               

                                • Wrong product received

                                • Damaged product received

                            • Orders can be cancelled only before dispatch

                          👉 Please refer to our Refund Policy for full details.

                          9. User Accounts

                             

                              • You are responsible for maintaining your account details

                              • Any activity under your account is your responsibility

                            • We may suspend accounts for misuse or policy violations

                            10. Intellectual Property

                            All content on this website, including:

                               

                                • Logo

                                • Brand name

                                • Product images

                                • Text and design

                              belongs to Pathakoti Pickles

                              ❌ You may NOT copy, reuse, or reproduce without permission

                              11. User Content (Reviews, Feedback)

                              If you submit:

                                 

                                  • Reviews

                                  • Photos

                                  • Feedback

                                You confirm:

                                   

                                    • Content is yours and lawful

                                    • You permit us to use it for marketing and website display

                                  12. Prohibited Activities

                                  You must not:

                                     

                                      • Engage in fraud or illegal activity

                                      • Use bots, scraping tools, or automation

                                      • Upload harmful software or viruses

                                      • Attempt to reverse engineer the website

                                    13. Limitation of Liability

                                    We are not liable for:

                                       

                                        • Delivery delays caused by the courier

                                        • Minor variations in handmade products

                                        • Indirect or consequential damages

                                      14. Changes to Terms

                                      We may update these Terms anytime.
                                      Changes will be effective immediately upon posting.

                                      15. Contact Us

                                      📧 Email:info@pathakotipickles.com
                                      📞 Phone/WhatsApp: +91 8712400703

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